Terms & conditions

Last updated: 11 November 2025

Who we are
22 IMPACT LIMITED operates the website at www.22impact.com and related pages. We are a media and communications agency providing services across talent and model management, casting, PR, event production, and brand marketing.

Company details
Legal name: 22 IMPACT LIMITED
Registered office: Floor 7, World Trust Tower, Hong Kong, 000000
Contact: legal@22impact.com

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What these terms cover
These terms govern your access to and use of the site. By using the site you agree to them. If you do not agree, you must not use the site. If you become a client, supplier, model, creator, or event partner, any services we provide will be governed by a separate written agreement, statement of work, or booking confirmation. If there is a conflict, the signed agreement takes priority over these terms.

Using our site
The site is provided for general information about our company and services, including casting calls and enquiries. We try to keep information current and accurate, but it is provided without any guarantee that it is complete, correct, or suitable for your purposes. You are responsible for how you use the information on the site. You must use the site only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site.

Accounts and security
If we offer user accounts or portals and you register, you must keep your login details secret and secure. You are responsible for activity that happens under your account. Tell us promptly if you suspect unauthorised use. We may suspend or close accounts that breach these terms or where we reasonably believe security is at risk.

Casting submissions and user content
The site may allow you to submit information, portfolios, images, videos, comments, or other content. You keep ownership of what you submit, but you grant us a worldwide, non exclusive, royalty free licence to host, store, use, reproduce, adapt, and display it for the purposes of reviewing, casting, communicating with you, operating the site, and showcasing case studies where you have expressly agreed. You confirm you have all rights and permissions required to submit the material and that it does not infringe intellectual property, privacy, image, or other rights of any person. Submitting to a casting does not guarantee representation, booking, or work. We may remove or decline content at our discretion. If you believe material on the site infringes your rights, contact legal@22impact.com with details so we can review.

Intellectual property
Unless stated otherwise, the site and all materials on it, including text, graphics, logos, images, video, audio, and software, are owned by 22 IMPACT or our licensors and are protected by intellectual property laws. All trademarks, service marks, and trade names are the property of their respective owners. You may view the site for your own business information needs. You must not copy, modify, translate, publish, distribute, sell, sub licence, or create derivative works from the site or its content without our prior written consent.

Acceptable use
You must not access, scrape, harvest, or index the site or its content using automated means without our written permission. You must not introduce viruses, trojans, worms, logic bombs, or other harmful material, attempt to gain unauthorised access to the site, our servers, or any connected systems, use the site to post or transmit material that is unlawful, defamatory, harassing, hateful, or otherwise objectionable, or misrepresent your identity or affiliation including impersonating any person or entity. We may take any action we consider appropriate if you breach this section, including removing content, suspending access, or contacting law enforcement.

Third party sites and tools
The site may link to third party websites, tools, or social platforms. We are not responsible for their content, availability, or practices. Your use of third party sites is at your own risk and subject to their terms and policies.

Privacy and cookies
Our use of personal data is explained in our Privacy Policy and Cookie Policy, which form part of these terms. Please review them to understand how we process your information.

No warranty
The site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we exclude all warranties, representations, and conditions, whether express or implied, including those relating to merchantability, fitness for a particular purpose, non infringement, accuracy, and availability. We do not warrant that the site will be uninterrupted or error free, that defects will be corrected, or that the site is free from viruses or other harmful components.

Limitation of liability
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be limited or excluded. Subject to the above, we will not be liable for any loss or damage arising from or in connection with your use of, or inability to use, the site, including loss of profits, revenue, data, business, goodwill, or any indirect or consequential losses. If you are a business user, our total aggregate liability to you in relation to the site will not exceed £100.

Indemnity
You agree to indemnify and hold 22 IMPACT and our officers, employees, and agents harmless from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your breach of these terms or your misuse of the site or its content.

Suspension and termination
We may suspend or terminate access to the site at any time, with or without notice, if we reasonably believe you have breached these terms or if we decide to withdraw or modify the site.

Changes to the site and these terms
We may update the site and these terms from time to time. Changes take effect when posted on this page. Your continued use of the site means you accept the updated terms, so please check back regularly.

Governing law and jurisdiction
These terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction, except that if you are a consumer resident in another UK jurisdiction or the EU, you may bring proceedings in your home courts and under your home law where required by applicable consumer law. If your organisation contracts with a non UK 22 IMPACT entity, the governing law and forum may be as stated in the relevant service agreement.

Contact us
Questions about these terms or the site can be sent to legal@22impact.com. For notices by post, write to our registered office above.

Service specific notes: model and talent representation
Representation is offered only under a signed agency agreement. Rates, usage, buyouts, overtime, travel days, expenses, cancellations, weather days, and options are governed by the relevant booking confirmation. Clients are responsible for permits, insurance, safe working conditions, and compliance with applicable laws, including safeguarding and chaperone requirements for minors.

Service specific notes: event production and on site services
Clients remain responsible for venue approvals, local licences, health and safety, and adequate insurance. Force majeure and postponement terms will be set out in the event statement of work.

Service specific notes: brand campaigns and UGC
Deliverables, timelines, approval rounds, creator guidelines, disclosure, and usage rights will be specified in the insertion order or statement of work. Unless otherwise agreed in writing, usage is limited to the territory, media, and term stated on the booking form.